Privacy Policy
Last updated: 08/07/2026
At Evolvée Radiance, we respect your privacy and want you to understand how your personal information is collected, used, and shared when you visit our website, make a purchase, contact us, subscribe to marketing communications, or apply to become a partner. This Privacy Policy explains what information we collect, why we collect it, how it may be shared, and the choices available to you.
Information We Collect
Depending on how you interact with Evolvée Radiance, we may collect the following types of information.
Contact Information
This may include:
- Your name
- Email address
- Telephone number
- Billing address
- Shipping address
Order and Transaction Information
When you make a purchase, we may collect information related to:
- Products purchased
- Order history
- Order number
- Shipping method
- Transaction status
- Returns, refunds, or customer service requests
Payment Information
Payments are processed through Shopify and authorized payment providers. Evolvée Radiance does not directly store your complete payment card number. We may receive limited transaction information needed to confirm and manage your order, such as payment status, payment method type, and transaction reference information.
Account Information
If customer accounts are available on our website, we may collect information associated with your account, including your contact information, saved addresses, order history, and account preferences.
Customer Support Information
When you contact us, we may collect:
- Your name
- Email address
- Order number
- The content of your message
- Photos or other information you voluntarily provide when requesting assistance
Partner Application Information
If you apply to become an Evolvée Radiance Partner, we may collect information such as:
- Your name and contact information
- Location
- Social media platforms and handles
- Approximate follower count
- Audience information
- Content style
- Products or collections you are interested in promoting
- Partnership preferences
- Information you provide in your application responses
Partner application information is used to review your suitability for the Evolvée Radiance Partner Program and communicate with you regarding your application.
Device and Website Information
When you browse our website, certain information may be collected automatically, including:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on the website
- Referral source
- Interactions with website features
- Cookie and similar technology identifiers
This information helps us understand how customers use our website and improve the overall experience.
How We Collect Information
We may collect personal information: Directly from you, such as when you place an order, complete a form, contact customer support, or apply to become a partner. Automatically, through cookies, analytics tools, pixels, and similar technologies when you browse our website. From service providers, such as Shopify, payment processors, shipping companies, analytics providers, and marketing platforms that help us operate the business.
How We Use Your Information
We may use personal information to:
- Process and deliver your orders
- Confirm payments and transactions
- Provide order and shipping updates
- Provide customer support
- Process damaged or incorrect order requests
- Manage customer accounts
- Review Partner Program applications
- Communicate with approved or potential partners
- Prevent fraud and protect our website
- Maintain the security of our services
- Understand how customers use our website
- Improve our products, website, and customer experience
- Measure website and marketing performance
- Personalize website or advertising experiences where permitted
- Send promotional emails or other marketing communications when appropriate permission has been provided
- Comply with legal, tax, accounting, and business record requirements
How We Share Your Information
We may share personal information with companies that help us operate Evolvée Radiance.
These may include:
Shopify, which provides our e-commerce platform
- Payment processors
- Shipping and fulfilment providers
- Email and marketing platforms
- Analytics providers
- Advertising platforms
- Customer support providers
- Technology and website service providers
- Professional advisers such as accountants or legal advisers
- Government authorities or other parties when disclosure is legally required
We only share information when it is reasonably necessary to operate our business, provide services, comply with legal obligations, or support the purposes described in this Privacy Policy. Some service providers may process information according to their own privacy policies and legal responsibilities.
Shopify
Our store is hosted on Shopify. Shopify processes certain customer and visitor information to provide ecommerce, checkout, security, analytics, and other services used by Evolvée Radiance. Depending on the Shopify services enabled on our store, Shopify may also process information to improve its services, personalization, fraud prevention, analytics, or advertising functionality. For additional information about Shopify's privacy practices, customers may review the Shopify Consumer Privacy Policy.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to help operate the store and understand how customers interact with it. Cookies may be used for purposes including:
Essential Cookies
These help the website function properly and may support features such as checkout, security, shopping carts, and account access.
Preference Cookies
These may remember choices such as language, region, or other website preferences.
Analytics Cookies
These help us understand website traffic, customer interactions, and website performance.
Advertising Cookies
Where used and legally permitted, these technologies may help measure advertising performance or show more relevant advertising.
Depending on your location, you may be able to accept, reject, or manage nonessential cookies through the cookie preferences available on our website. You may also be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality or personalization of the website.
Analytics and Advertising
Evolvée Radiance may use analytics and advertising services to understand website performance and support our marketing activities. These services may collect information about how visitors interact with our website. Depending on the tools currently enabled, this may include services provided by companies such as Shopify, Meta, Google, or other advertising and analytics providers. Where required by applicable law, nonessential tracking technologies will be used only after the appropriate consent has been obtained. Customers may also have the ability to opt out of certain data sharing or targeted advertising through the privacy controls available on our website.
Marketing Communications
If you choose to receive marketing communications from Evolvée Radiance, we may use your email address or other contact information to send:
- Product announcements
- New collection launches
- Restock information
- Promotions
- Brand news
- Other marketing communications
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message. Unsubscribing from marketing does not stop necessary transactional messages such as order confirmations, shipping notifications, or customer service communications.
Information Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
For example, information may be retained to:
- Complete and maintain order records
- Provide customer support
- Manage partner relationships
- Prevent fraud
- Resolve disputes
- Meet accounting, tax, or legal requirements
The amount of time information is retained may vary depending on the type of information and the reason it was collected. When personal information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled according to applicable requirements.
Information Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their own account information and passwords.
Your Privacy Rights
Depending on where you live, you may have certain rights relating to your personal information.
These may include the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of eligible information
Request information about how your information is used or shared
Withdraw consent where processing is based on consent
Object to or restrict certain uses of your information
Request a portable copy of certain information
Opt out of certain targeted advertising or data sharing
Manage cookie preferences
You will not be treated unfairly for exercising a privacy right available to you under applicable law.
Privacy rights vary by location and may be subject to legal exceptions.
Your Privacy Choices
Depending on your location and the services enabled on our website, a Your Privacy Choices, Cookie Preferences, or similar link may be available in the website footer. You can use these controls to manage eligible cookie preferences, data sharing, or targeted advertising choices. You may also adjust certain privacy settings through your browser or device.
Children’s Privacy
The Evolvée Radiance online store, checkout process, and Partner Program are intended to be managed by adults. The Evolvée Radiance Jr Collection includes products designed with younger beauty lovers in mind, but purchases and online account activity for younger customers should be handled or supervised by a parent or legal guardian. We do not intend to knowingly collect personal information from children in a manner that would require parental consent without obtaining the appropriate permission.
If you are a parent or guardian and believe that a child has provided personal information without appropriate permission, please contact us at evolveeradiance@gmail.com so we can review the situation.
Third Party Links
Our website may contain links to websites, social media platforms, or services operated by other companies. Their privacy practices are governed by their own policies. Evolvée Radiance is not responsible for the privacy practices of third party websites or services that we do not control. We encourage customers to review the privacy policies of external websites before providing personal information.